What’s included in our villa management Services

At Star Villas Bali, we offer a comprehensive range of villa management services designed to give you peace of mind and ensure that your property runs smoothly, even when you are away. Here’s what’s included in our management fee:

Accounting and financial reporting

We handle the numbers, so you don’t have to. Our team provides:

  • - Full accounting support
  • - Tax preparation
  • - Transparent monthly financial statements
  • - Easy access to our accounting staff for any queries.

Maintenance supervision

Our team is on hand 24/7 to coordinate:

  • - Routine and emergency maintenance
  • - Late- night callouts
  • - Vendor appointments and supervision We ensure that your villa is always in first class condition for you and your guests.

Marketing & guest experience

From booking to check- in & check- outs, we ensure your greats enjoy a seamless, five- star experience.

  • - Professional marketing across online travel agencies
  • - Dynamic pricing strategies to maximise revenue
  • - Customised house manuals and local guides
  • - Guest communication and experience management.

Staff supervision

Your villa’s daily operations are in the hands of experts. We oversee:

  • - Housekeeping, gardening and pool maintenance teams
  • - Coordination with security staff (if applicable)
  • - Waste management and rubbish removal

New villa set- up services

Launching a new villa? We can handle everything needed to prepare it for guests.

Initial stock and inventory

We perform a full stocktake and identify any items needed. Including linens, glassware and kitchen supplies.

High service standards

We uphold strict standards for:

  • - Maintenance Quality
  • - Pest control
  • - Garbage services
  • - Cleanliness
  • both - indoors and outdoorss

Equipment and replacement

We take care of minor repairs (such as replacing light bulbs) and provide advice on major replacements (such as A/C’ s or hot water systems).

Advertising and promotions

We will prepare high- quality marketing materials for online platforms, social media to showcase your villa at its best and regular email marketing campaigns.

Staff management

We recruit, train and manage all villa staff to ensure they deliver exceptional service every day.

  • - Housekeepers
  • - Gardeners
  • - Pool maintenance professionals
We also conduct regular performance reviews and ensure full compliance with all local labour and wage regulations.