FAQ
What types of villas do you offer, and which services are included?
We offer a range of private villas with one to four bedrooms in Sanur. All of our villas come with a private pool, complimentary Wi-Fi, daily housekeeping services, a fully equipped kitchen and premium linens. Each villa is uniquely styled to provide the utmost comfort, privacy and relaxation.
Are the villas from Star Villas Bali close to the beach and local attractions?
Yes! Our villas are located in the heart of Sanur, just 5- 20 minutes’ walk from the beach, restaurants, shops and cafés. Sanur is renowned for its tranquil charm and convenient access to Bali’s premier destinations.
Do you provide airport transfers or transportation services?
Yes, we can arrange an airport pickup and drop- off service to ensure a smooth arrival and departure. We can also arrange transportation for day trips or tours upon request.
Is breakfast included during our stay?
It is not included by default but can be arranged. We also recommend The Glass House restaurant, which is just steps from some of our villas, for delicious breakfast, lunch and dinner options.
What concierge services do you offer guests?
We provide personalised concierge assistance, including private chefs, in-villa spa treatments, grocery delivery, babysitting services, scooter or car rental and guided tours of Bali.
Do your villas accommodate families or large groups?
Absolutely. Many of our villas are perfect for families, groups or couples travelling together. We can provide baby cots and highchairs upon request.
How do you ensure the villas are well-maintained and clean?
Our team conduct regular maintenance checks and professional cleans before, during and after each stay. We take great pride in keeping all our properties spotless, functional and ready for guests all year round.
I’m a villa owner. Can you help me to rent out and manage my property?
Yes. We provide a comprehensive villa management service, including bookings, guest services, staffing, maintenance and marketing. If you’re a property owner in Bali looking to generate income, we’d be happy to discuss how we can help.